FAQ
Welcome in our FAQ section!
You should find in this section answers to the most Frequently Asked Questions about our products.
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After having installed the Fax connector on Exchange server, messages are not passed to Zetafax server.
Check the FAX connector on Exchange server, by using this commandlet: Get-foreignconnector | fl. Check the path of drop and pickup folders. On Zetafax server, check if the messaging connector is correctly configured in Zetafax configuration ...
Emails get stuck in the Exchange queue, with an error 444
Check the NTFS security settings on drop and pickup folders. The rights must be set to “full” for authenticated users.
How Can I remove the Zetafax Exchange Connector on my exchange server?
Open the Power shell, and run "get-foreignconnector | fl" to display the Fax identity name, then run the “remove-foreignconnector-identity" command with the correct name.
Is it possible to receive the same faxes for multiple users?
It is not possible to open a Zetafax client simultaneously by using the same account of Zetafax. But, It is possible to route the faxes to a Zetafax group. All users associated to the group will be able to see the faxes received by this group. ...
How to Inserting a new GFI MailEssentials license key after having purchased?
The GFI MailEssentials license key needs to be inserted into the GFI MailEssentials configuration -> & ...