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CT Connect

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CT Connect enables business applications to manage, monitor and control calls across multiple locations within mixed telephony switching environments. The software supports the leading PBX/ACDs and IP communication environments. For original equipment manufacturers (OEMs), independent software vendors (ISVs), application developers, and integrators looking to expand their reach into the call center/contact center market segment, Envox CT Connect provides the ability to:
• add telephony features to their customer's existing business applications
• expand their businesses by providing current - and new - customers with ways to enhance their existing contact centers
• integrate new features and functionality into legacy systems while maintaining their customer's investment in existing equipment and infrastructure
• support new communication environments such as IP, with minimal changes to the application
Certifications
Alcatel - LucentAvayaCiscoMitel
Product Range
 ProductProduct codeDescription
 CT Connect 10 - 50 seatsCTC75FFPDUSB001Software that allows creation of voice self-service, contact center and unified communications solutions for IP and TDM networksdevis
 CT Connect 51 - 150 seatsCTC75FFPDUSB051Software that allows creation of voice self-service, contact center and unified communications solutions for IP and TDM networks devis
 CT Connect Development KitCTC75SDKSoftware that allows creation of voice self-service, contact center and unified communications solutions for IP and TDM network.devis
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