Buzz is the innovative Dialogic platform dedicated to Service Providers who offer their customers Unified Communication as a Servce (UCaaS) services.
Ease of use and high User Experience are the key elements of Dialogic Buzz!
Users can easily transform a chat into a call, a video conference or a collaboration space with just a few clicks, all perfectly integrated for Desktop, Mobile, or Web interface devices.
By perfectly integrating standard protocols such as WebRTC and SIP, Dialogic BUZZ offers cross-device, cross-platform and cross-network compatibility which translate into a unique convergent architecture. This makes it easy to upgrade your Legacy PBX customers to a complete unified communications and collaboration platform, while maintaining compatibility with their existing physical phones.
Dialogic BUZZ enables a rich partner ecosystem that can extend its capabilities far beyond the realm of unified communications. Dialogic's strategy is to offer our customers an extensible API-based architecture that allows the rapid integration of third-party solutions, such as OSS and BSS, as well as AI and IoT technologies to incorporate advanced features such as chatbot, call transcription, intent analysis, workflow automation, fraud detection and communication with IoT devices.